Communication Process Paper
CJA/443 Organizational Behavior & Management
No individual, group, or organization can exist without communication: the transfer of meaning among its members. It is only through transmitting meaning from one person to another that information and ideas can be conveyed. Communication, however, is more than merely imparting meaning. It must also be understood. Before communication can take place, a purpose, expressed as a message to be conveyed, is needed. It passes between a sender and a receiver. The message is encoded (converted to a symbolic form) and passed by way of some medium (channel) to the receiver, who retranslates (decodes) the message initiated by the sender. The result is transfer of meaning from one person to another. In this paper I will be describing the communication climate in my organization as a whole. I will be explaining the strengths and weaknesses of my organization’s communication. I will be explaining the management approach of your organization’s supervisors, managers, and executives contribute to or detract from effective communication. I will also provide an example that supports my view. The key parts of the communication process consist of the sender, encoding, the message, the channel, decoding, the receiver, noise, and feedback. The sender initiates a message by encoding a thought. The message is the actual physical product from the sender’s encoding. When we speak, the speech is the message. When we write, the writing is the message. When we gesture, the movements of our arms and the expressions on our faces are the message. The channel is the medium through which the message travels. It is selected by the sender, who must determine whether to use a formal or informal channel. The receiver is the object to whom the message is directed. But before the message can be received, the symbols in it must be translated into a form that can be understood by the receiver. This...
References: Robbins, Stephen P., Judge, Timothy A., (2009), Ch. 11, Organizational Behavior, Upper Saddle
River, Pearson/Prentice NJ Hall
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