December 13, 2009
Effective communication is a skill that most people do not have. Effective
communication plays an important role in your everyday life activities.
Whether you are at work, at home, or just among other people.
V. Kotelnikov, the author of “ Effective Communication, The Art, Science, and
Practice “ says there are four main goals to effective communication; to inform, to
request, to persuade, and to build relationships.
To inform, you must be able to give information without receiving anything back.
To request, you must be able to ask questions expecting feedback. To persuade, you
must be able to convince them why they should believe you. To build relationships, you
must be able to build good will with whom you are communicating with. You should
always want people to feel good about holding a conversation with you.
Effective communication has many important factors. I believe that one of the
most important factors in effective communication are being a good listener. If you are
not listening to what a person is saying, how can you effectively communicate? The
person will think you are ignoring them.
Another important factor of effective communication is self-confidence. If you show
confidence in whom you are and what you are discussing, people will want to listen and
carry a conversation with you.
Another important factor is eye contact. When communicating with someone, always
use eye contact. When people lack self-confidence, they avoid eye contact. Therefore,
sometimes not taken seriously; or worse, you are thought of to be dishonest.
Another important factor is to show interest in someone else other than yourself.
When engaged in a conversation, it should not always be about you. A conversation is
between two or more people, not one. You should ask open-ended questions versus yes
or no questions. For example, instead of saying do you like this dress? You should say
what do you think about this dress? The second question sparks an effective
communication for a conversation. To avoid silence awkwardness, try not to use open-
ended questions. When asking questions in a conversation, try not to ask to many. You
are holding a conversation, not an interrogation. When trying to effectively communicate,
you should get right to the point. If you have something to say, say it. Do not waste the .
other person’s time.
My last important factor of effective communication is knowledge. Knowledge is
power. The more you know, the more effectively you can communicate to others.
Without effective communication, you may not be able to apply for a job, advance in
your career, or build lasting relationships.
For example, try asking a question about how to fill out a job application. If your
question was not asked with proper effective communication, you might appear to be
incapable of filling out the application. Try going in for an interview for a job.
Effective communication is a very important skill to have when communicating
with the interviewer. Without effective communication, how will you know if you
answered the questions properly. Did you listen? Did you show confidence? Did you use
eye contact? Did you show interest in what the interviewer was saying? Did you use
knowledge? These were important factors described earlier in effective
Another scenario: Let us say you were up for a promotion, but to receive it
you had to present a final presentation. You approached your boss and asked for some
time off to prepare. You took more time off than your boss thought you needed.
Therefore, you lost the...
References: Dorchak D, (2007) 7 Keys to Effective Communication, How to Communicate With
People, retrieved from http://www.LifeScript.com
Kotelnikov V, (2004) Effective Communication, The Art, Science, and Practice,
retrieved from http://www.1000ventures.com/business
Shaw B, (nd) The Importance of Effective Communication,
Retrieved from http://www.effective-communicating.com
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