This Report has been prepared for “Managing Communications, Knowledge and Information” Module. This is designed to support the Managing Communications, Knowledge and Information in the organization with additional background reading. According to this Report I try to give some ideas to identify personal weaknesses and improvement to rectifying that to achieve common goals. And I want to give knowledge about new system, innovations and new ideas to get right information to the organization. Through this Report, I try to give some idea of the interaction between communications, knowledge and information. This also covers how IT systems can be used as a management tool for collecting, storing, disseminating and providing access to knowledge and information.
Communication, Knowledge and Information is the study of what people think, feel and do in and around Global Business. Understand how to assess information and knowledge needs, be able to create strategies to increase personal networking to widen involvement in the decision making process, be able to develop communication processes and be able to improve systems relating to information and knowledge
Several conceptual anchors represent the Communication on which Information and knowledge is developed and refined. These anchors include beliefs that Managing Communications, Knowledge and Information should be multidisciplinary and based on systematic research, which Business events usually have contingencies and that Managing Communications, Knowledge and Information can be viewed from Different levels of analysis.
The report ends with Explore the significance of Global Communication for Business to display the importance of Managing Communications, Knowledge and Information get good place in the Global Communication.
Identify the organizational hierarchy and the levels of management properly. Discuss any recent decision or a future decision to be taken by the strategic level management; and relevant tactical, operational level management decisions in a selected division. [LO 1.1]
7 Background of the Organization
Main companies of the group
Organizational Hierarchy and the Levels of Management
Examine the information and knowledge needed to make above decisions effectively and assess internal and external sources of those information [LO 1.2, LO 1.3]
11 Strategic level Information & Knowledge
Tactical level Information & Knowledge
Operational level Information & Knowledge
Identifying existing methods (manual/computerized systems) used by the organization/ selected division to the collect, format and store and disseminate information and knowledge [LO 4.1]
13 Characteristics of MIS (Management Information Systems)
Identify the existing process, technologies of communication in the organization/selected division (Use a communication matrix to indicate the process effectively.) [LO 3.1]
15 ERP (Enterprise Resource Planning)
Scope of ERP
Identify personal communication weaknesses of any individual/group within the organization and suggest improvements through a Development Plan. [LO 3.4]
17 Some of the most common offenders.
Improvement for Communication Skills.
Critically evaluating the information and knowledge used in making above decisions and justify recommendations for improvements [LO 1.4]
Discuss the appropriate changes to improve the existing methods of manual/ computerized systems used to process information and knowledge. [LO 4.2]
20 Appropriate Changes to Improvement
Discuss an implementation of a strategy to improve a new information system (Apply SDLC in describing the implementation procedure). [LO 4.3]
22 Planning and Requirement Analysis
References: Brandix Sustainability Report (http://www.brandix.com/brandix/index.php, [12/07/2014]
http://www.jhigh.co.uk/Intermediate2/Using%20Information/6_levels_of_info.html, [July, 2014]
“Strategy is a broad based formula for how business is going to compete, what its goals should be, and what policies will be needed to carry out those goals. The essence of formulating competitive strategy is relating a company to its environment”, M. E. Porter, (1980)
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